Service Transformation Support Programme
The Stepchange process transformation programme has been
successfully delivered to NHS Trusts and Local Authorities enabling them to meet
the challenges faced by many Public Sector organisations in improving service delivery
whilst making efficiency savings.
The Stepchange Transformation Support Programme offers Business Improvement Teams
and Project Managers the opportunity to access highly experienced business transformation
consultants who are versed in the latest tools and techniques designed to achieve real
transformation in the Public Sector.
The Support Programme provides
Project support
Project management and project support. Use Stepchange to help design your programme in accordance with proven best practice and ensure that it achieves the desired results.
Technical Assistance
Assistance in analysing service processes using the leading process analysis product iGrafx Flowcharter 2007 and expert knowledge of process technology.
Coaching
Best practice in facilitating information capture workshops and interview techniques. Support for project managers in how to successfully develop and deliver, implementation and change management programmes.
Advanced Tools and Techniques
Modelling and simulation using iGrafx Process 2007. How to make the best use of tools such as P2T2, CATWOE and SIPOC. Practical use of Lean / Six Sigma techniques and using the Stepchange Business Case Builder.
Benefits
Many service redesign and process transformation programmes
take place over a number of weeks or months and it is often not practical or affordable
to engage full time specialists.
The Stepchange Service Transformation Support Programme
provides Business Improvement Teams and Project Managers with cost effective access to advice
and support, providing assurance that their programmes will have the best chance of achieving
the required results.